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Apparel Smart Mockup
Frequently
Asked Questions
Need answers? We got'em.
When will I receive my template?
Immediately. You will receive an automated email with a link to download your template immediately after you complete payment.
How can I unzip product files?
Mac: Double click the .zip file, then search for the product folder or product file.
PC: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.
If you continue to have trouble, just contact support and we'll be happy to help you.
How do I contact support?
Easy!Just click here: Contact Support
